December 2013 | By Ray Gallon 

Minimalism and cognitive science

The principles of minimalism, as developed by John Carroll in The Nurnberg Funnel and subsequent works, are based on solid principles of learning theory derived from cognitive science. Too often, we forget that our “users” are, in reality, learners.read more...

November 2013 | By Uwe Muegge 

Implementing a controlled language is now cheaper and easier than ever!

The controlled language (CL) model is not new: Caterpillar Fundamental English was rolled-out in 1972, and many other enterprise- and a few industry-level controlled languages followed since then. What is new is the fact that now complete commercial rule sets and powerful CL tools are available for free, making controlled language authoring attractive for even the smallest organizations.read more...

November 2013 | By Melanie Siegel, Elke Erdmann, Kristina Johnson Coenen, Lisa Link, James Longb 

Developing guidelines: English for German-speaking authors

To assist German writers who are faced with the challenge of creating documents in English, tekom has developed a guideline titled “English for German-speaking authors”. Here is a sneak preview.read more...

August 2013 | By Sameer Kulkarni 

Making your content ‘working content’

Your company’s website is the entry gate for most customer relations: This is the place where visitors first catch a glimpse of your profile and form an impression about your organization. This first impression is often decisive of whether or not this web user will become your customer. So how can we create well-structured, catchy content to improve our web performance? read more...

June 2013 | By Joe Gollner 

A practical introduction to intelligent content

In contrast to traditional static content, intelligent content is not limited to one media output or one purpose, but rather helps organizations integrate and automate their documentation activities. In our global world, intelligent content is not something futuristic, but rather the key to successful and effective documentation processes.read more...

April 2013 | By Val Swisher 

Why you need a global content strategy

You need a global content strategy. You might look at this statement and think, “I’m a technical communicator. Why on earth would I need a global content strategy? All I care about is the documentation suite and online Help system for this product line.” read more...

April 2013 | By Christoph Lemke 

How to create effective e-learning solutions

Many e-learning platforms merely request the learner to read, listen and watch – failing to offer sufficient opportunities to interact. As a result, adult learners often shy away from e-learning solutions. However, if implemented with enough thought and wit, e-learning can achieve great learning results and a high degree of satisfaction.read more...