August 2012 | By Sissi Closs 

Developing a common language

Organizations today both manufacture and sell globally. This also affects technical writers, who more and more often have to collaborate with international colleagues and business partners. While personal meetings or virtual conferences can be organized without much ado, some things can go wrong with actual communication. Although many employees speak English, there are immense differences in the...read more...

August 2012 | By Sharon Parker 

Achieving deal value through human capital management

Many global and international businesses aim to grow and thrive through acquisitions and mergers. But with the majority of these deals failing to deliver their expected value, executives and leaders often find themselves at the end of the integration process looking back wondering what went wrong. As mergers and acquisitions become a driving force in global competition, companies are now being...read more...

April 2012 | By Frank Fleury 

Implementing changes successfully in technical communication

“If you keep on doing what you can, you'll always be what you already are”, said industrialist Henry Ford. Such an attitude would be risky even today, faced with new technologies at increasingly shorter time intervals, upheavals in the markets, a transforming work environment and a changing user behavior. Whether it is a mobile document, new communication media or organizational changes in...read more...

July 2011

Project Management with Scrum

Planning within reach and regular discussions with the entire team: these are characteristics of Scrum: one of the best-known methods in agile development. We introduce this instrument of project management in this article, point out the role of technical writers in Scrum-Teams and discuss the opportunities that this method has to offer.  read more...

October 2010 | By Amanda Martinez 

The problem of local talent retention

Multinational companies (MNCs), many of whom are by now veterans of the global business environment, suffer from a common problem - retaining local talent.read more...

August 2010 | By Martin Hess 

Cheerful through the crisis?

The current financial and economic crisis tops all others in terms of its dimensions and impact. Managers are faced with emotional challenges that they are ill equipped or not equipped at all to deal with. Emotionally competent managers are not afraid to speak the truth regarding the facts and their feelings about the crisis. They do not go on about their hopes and dreams, but focus instead on...read more...

August 2010 | Interview by Corinna Melville 

“Technical communication is a quite stable area”

Dr. Michael Fritz is manging director at tekom. tcworld spoke with him about the effects of the global financial crisis on the organization and the technical communication sector as well as about tekom’s increased efforts to collaborate with organizations internationally.read more...