November 2009 | By Shelly Orr Priebe 

Tom Sawyer – A crowdsourcing pioneer?

Most American schoolchildren are familiar with The Adventures of Tom Sawyer, (Mark Twain, 1876) and, thanks to translators, many students around the world have also read Twain’s classic. In the book’s most famous scene, the protagonist Tom is assigned the task of whitewashing a fence. While his motivation is to avoid work rather than cost, he cleverly manipulates his friends and acquaintances...read more...

September 2009 | Interview: Jeanne Achille 

“The biggest challenge is determining where to go”

Interview with Frank Casale – Outsourcing industry expert   Outsourcing has become a solid strategy for organizations looking to improve productivity and reduce costs. Today, companies are no longer asking “should we do this?” but rather, “what region makes the most sense?” Outsourcing Institute’s Frank Casale shares why a successful partnership starts with ‘transformation mindset’ and what...read more...

September 2009 | By Jason Heaton 

Using EN 15038:2006 as an assessment tool

If you have struggled with a good way to assess the countless translation agencies vying for your business or looked for a way to assess your current provider, you’re not alone. Companies around the globe have longed for a standard objective means by which to carry out their assessments. Some help has arrived in the form of European Standard EN 15038:2006, “Translation Services — Service...read more...

July 2009 | By Teddy Bengtsson 

Current financial crisis and Latin American translation

In the current global financial crisis, Latin America has at least one advantage over most parts of the world. Crisis mode is the norm, rather than the exception, and presumably this means that people here consider what is happening to the world economy far less threatening than people in Europe and North America. The region is also one step removed from the closely interconnected economies of...read more...

June 2009 | By Tom Edwards 

User-generated content

Let’s say that you’re reading a news story about a particular area of geographic conflict and you decide to investigate further. Without an encyclopedia available, as fewer and fewer of us seem to have them on hand these days, you quickly check out your handy online references. To your surprise, the article on this disputed feature seems to be an amalgamation of strongly differing opinions and...read more...

April 2009 | By Roy Rouget 

Ensuring quality in outsourcing

Business Process Outsourcing has become a leading business model of our time. While the increasing pressure to cut cost is still among the primary drivers for this trend, today quality has become a major issue when it comes to choosing an outsourcing partner. Here is an overview of standards and models that help measure and improve the quality of outsourcing services.read more...

February 2009 | By Paul Smith 

Vietnam – the Lotus blooms

Asking people about Vietnam, you are likely to get a response that focuses on the Vietnam War. It was one of the few times the cold war turned hot, and it was an event that defined the country in the eyes of a generation. You are probably less likely to hear that after twenty years of market reforms the World Bank now describes Vietnam as “one of the great success stories”.read more...