October 2019 | Text by Masayasu Watai 

What happens in our mind when we read

How does our mind process technical instructions? A look into the psychology behind the reading process may assist us in producing more efficient technical content.read more...

May 2019 | Text by Michael Schaffner 

The paradox world of numbers

"Weighing the pig does not make it any fatter" – a proverb that proofs to be especially true when dealing with indicator systems. But what chances do key performance indicators (KPI) provide and how can they be properly calculated and applied?read more...

May 2019 | Text by Jang Graat 

Customizing DITA – the Relax(i)NG way

DITA was specifically designed to cater to a large range of content domains. But only when customized to your specific needs will it reveal its true power.read more...

April 2019 | Text by Leah Guren 

Conferences: something for everyone

It is no secret: I am a big fan of conferences. I attended my first professional technical communication conference over 25 years ago and have been happily participating in them ever since. read more...

April 2019 | Text by Christian Lieske and Dr. Felix Sasaki 

Wikidata at work

Wikidata is a large-scale, non-profit knowledge base that anyone can edit and use. Applications that are intuitive to use and powerful interfaces for programmers make it a versatile tool for a large variety of usage scenarios – including knowledge discovery, content enrichment, terminology work, and translation.read more...

February 2019 | Text by Ursula Reuther and Paul Schmidt 

Artificial Intelligence in technical communication

Artificial Intelligence is penetrating into more and more areas of our everyday work life. It is supposed to facilitate many tasks and even completely replace some. But what exactly is Artificial Intelligence and when does it come into play? A standpoint.read more...

January 2019 | Text by Anne Tarnoruder 

Standardizing API documentation

The market for application programming interfaces (API) is growing rapidly and software vendors are expanding their offerings of development platforms, tools and APIs. Professional API documentation plays a key role in the adoption of these offerings. The recently published book Standards and Guidelines for API Documentation by Anne Tarnoruder is a valuable source for both technical writers and...read more...