Developed by a group of highly experienced technical communicators, the Intelligent Information Request and Delivery Standard (iiRDS) is the new content delivery standard for technical documentation. It aims to provide machines and users with relevant, context-specific content. But how can your content become iiRDS content?read more...

Data-driven business cases. Analytics. Standards. Methodologies. Certification. Open any TC-related magazine or journal and you will discover a strong focus on the business side of our industry.read more...

Many technical communicators also need to create a video or two for their target groups. But it is especially beginners who get overwhelmed quickly with the planning, recording, editing and production of a video. Luckily, there are tips to make things easier.read more...

When was the last time you really thought about your worth? I don’t mean your intangible value as a human being, but the monetary value you can place on your professional skills. read more...

If you travel as much as I do, you probably spend many hours every year in airports. Some of that time is needed for ticketing, check-in, getting through security, and finding the correct gate. But often, you are still left with a long, boring waiting time. read more...

Think using a controlled language is too complicated, not suited for your market or simply too “controlling”? Think again. The S100D and the ASD STE-100 are two free standards for Simplified Technical English that could help you produce more user-friendly documents with no new software needed. read more...

A good user interface is usually associated with visually appealing elements such as colors and buttons. But it is words that truly deliver your message. "UX writing" not only improves your copy, it helps you to develop user interfaces with a catching, narrative design. read more...