December 2016 | By Dr. Daniela Straub 

Current knowledge for technical communicators

Knowledge has never been more valuable as it is today. Which expertise is essential for technical communicators and how can they obtain it? The profiling tool for the tekom Competence Framework provides guidance.read more...

October 2016 | By Wolfgang Ziegler 

Content management systems tested: Introducing the PI-Fan

How can we measure the functionality of a content management system? The best solution is a neutral standard that can be integrated in any system and that can explain how information is handled. One model that is suitable as a reference is the "PI-Fan".read more...

September 2016 | By Dr. Daniela Straub and Klaus-Dirk Schmitz 

Tight budgets and a growing number of languages impede terminology work

How many companies practice terminology management? Who is concerned with terminology work? How do professionals from the business environment rate the benefits, and how high are the potential savings? A new tekom study provides insights into the current state of terminology work in organizations.read more...

August 2016 | By Lou Cremers 

English as a global language

Multinational companies that export to many different countries might well spend millions of euros per year on documentation and localization. An adequate language and automation strategy helps to drastically reduce localization costs and speed up the documentation cycle. The Dutch company Océ shares its journey of improving content quality and translatability.read more...

August 2016 | By Herbert Kaiser 

Simplified Technical English – a globally proven trendsetter

Even 30 years after its initial launch, Simplified Technical English (STE) continues to set itself apart from the bulk of publications on structured/rule-based/controlled writing that have appeared since. So what makes this controlled language so successful?read more...

July 2016 | By Karina Lehrner-Mayer 

Five tips for creating documentation that focuses on the user

Software documentation is not about describing each toolbar button and menu option. Smart technical writers help users. Here are some practical tips that let you zoom in on the people you write for, increase the quality of your user assistance and prove your value to the company.read more...

July 2016 | By Birgit Lutzer 

Content that feels good: Addressing the reader’s senses

Soliciting emotions makes technical content, such as sales and training documents, more comprehensible and convincing. What options are available for making technical content more absorbing and to help win over the reader?read more...