August 2016 | By Herbert Kaiser 

Simplified Technical English – a globally proven trendsetter

Even 30 years after its initial launch, Simplified Technical English (STE) continues to set itself apart from the bulk of publications on structured/rule-based/controlled writing that have appeared since. So what makes this controlled language so successful?read more...

July 2016 | By Karina Lehrner-Mayer 

Five tips for creating documentation that focuses on the user

Software documentation is not about describing each toolbar button and menu option. Smart technical writers help users. Here are some practical tips that let you zoom in on the people you write for, increase the quality of your user assistance and prove your value to the company.read more...

July 2016 | By Birgit Lutzer 

Content that feels good: Addressing the reader’s senses

Soliciting emotions makes technical content, such as sales and training documents, more comprehensible and convincing. What options are available for making technical content more absorbing and to help win over the reader?read more...

June 2016 | By Andreas Günter 

Instruction manuals by robots

Is technical documentation mature enough for Industry 4.0 or does it put the business model of technical communication at risk? We are experiencing profound changes in our professional lives and some jobs are hanging in the balance.read more...

June 2016 | By Denise Kadilak 

Flare 12: A stronger focus on multilingual output and responsive content

MadCap released its 12th version of Flare in March, just ahead of the 2016 MadWorld conference that was held earlier in April. Here is a summary of the most important new features. read more...

May 2016 | By Christoph Jansen 

Management skills for technical writers

As the duties and tasks of technical writers are evolving, so are their positions within the organization. Writers are now taking on management tasks in interdisciplinary projects or in editing. How can they prepare themselves for these roles?read more...

May 2016 | By Birgitta Meex and Geert Brône 

Are PDFs a thing of the past?

How do users navigate through technical content in order to locate and process information? A study conducted by the University of Leuven in Antwerp sheds light on navigation behavior, user interests and motivation.  read more...