September 2016 | By Dr. Daniela Straub and Klaus-Dirk Schmitz 

Tight budgets and a growing number of languages impede terminology work

How many companies practice terminology management? Who is concerned with terminology work? How do professionals from the business environment rate the benefits, and how high are the potential savings? A new tekom study provides insights into the current state of terminology work in organizations.read more...

August 2016 | By Lou Cremers 

English as a global language

Multinational companies that export to many different countries might well spend millions of euros per year on documentation and localization. An adequate language and automation strategy helps to drastically reduce localization costs and speed up the documentation cycle. The Dutch company Océ shares its journey of improving content quality and translatability.read more...

August 2016 | By Herbert Kaiser 

Simplified Technical English – a globally proven trendsetter

Even 30 years after its initial launch, Simplified Technical English (STE) continues to set itself apart from the bulk of publications on structured/rule-based/controlled writing that have appeared since. So what makes this controlled language so successful?read more...

July 2016 | By Karina Lehrner-Mayer 

Five tips for creating documentation that focuses on the user

Software documentation is not about describing each toolbar button and menu option. Smart technical writers help users. Here are some practical tips that let you zoom in on the people you write for, increase the quality of your user assistance and prove your value to the company.read more...

July 2016 | By Birgit Lutzer 

Content that feels good: Addressing the reader’s senses

Soliciting emotions makes technical content, such as sales and training documents, more comprehensible and convincing. What options are available for making technical content more absorbing and to help win over the reader?read more...

June 2016 | By Andreas Günter 

Instruction manuals by robots

Is technical documentation mature enough for Industry 4.0 or does it put the business model of technical communication at risk? We are experiencing profound changes in our professional lives and some jobs are hanging in the balance.read more...

June 2016 | By Denise Kadilak 

Flare 12: A stronger focus on multilingual output and responsive content

MadCap released its 12th version of Flare in March, just ahead of the 2016 MadWorld conference that was held earlier in April. Here is a summary of the most important new features. read more...