November 2012
By Sofia Gamisonia

© tekom

arvato TI becomes a new official partner of TCTrainNet in Spain

The Spanish branch of arvato has recently become an official partner of TCTrainNet, tcworld’s international training and certification program for technical communicators. By signing the agreement with tcworld, arvato TI will be integrated into a global network of training centers, members of which are based in Korea, Japan, Denmark, now Spain and others in the pipeline.

More and more companies from various industries recognize the need for a flawless technical documentation as a competitive product differentiator. Helpful and comprehensive operation manuals are considered an important aspect of after-sales service provided to enhance user experience as well as customer satisfaction.

But an impeccable documentation can only be achieved by very well-trained technical communicators. Still, the TC departments of the Spanish manufacturing and service companies are mainly staffed with employees who have a background in engineering or economics. These employees need to acquire additional skills in writing, design, and technical authoring.

Backed by its strategic market position and extensive experience in the field of technical writing, arvato Technical Information now responds to this need for TC training throughout Spain. The company will deliver counseling and education to corporate clients as well as individuals who seek a formal qualification in technical communication or want to expand their knowledge and skills.

 

Image: Pablo de Eguileor - Senior Key Account Manager arvato TI Spain, Michael Hengst - Managing Director arvato TI Spain, Dr. Michael Fritz – Managing director tekom/tcworld, Sofia Gamisonia -  Int. Project Manager tcworld