December 2015 | By Debarshi Gupta Biswas and Samiksha Chaudhuri 

Structured authoring enables effective content reuse

Content reuse is not just a longstanding goal in technical writing, but an operational necessity. However, the focus on methodology rather than structure can hinder effective reuse.read more...

November 2015 | By Jang Graat 

Faster than agile – live XML documents

Live XML content offers a vast number of opportunities for technical writers. However, its proper adoption requires a paradigm shift.read more...

October 2015 | By Nicole Armbruster and Walter Landgraf 

Learning with mobile videos

Video-based documentation of processes and instructions is a long established practice. A further step is the preparation of videos as mobile documentation and their implementation as web apps. The Bühler group uses video-based instructions to support its employees worldwide.read more...

October 2015 | By Christopher Ward 

Establishing a business-oriented documentation workflow

When aligned with the company’s business strategy, an elaborate documentation workflow can help deliver invaluable information to the organization. This four-stage guide will get you started.read more...

September 2015 | By Jens-Uwe Heuer-James 

Fulfilling legal market requirements

Compliance is an obligatory principle for organizations these days. When these specifications refer to products, we speak of "product compliance". Technical writers can add significant value here.read more...

September 2015 | By Thomas Bro-Rasmussen 

Flare 11 enhances HTML5 usability

The new or extended features in MadCap Flare have exceeded user expectations. Among the most powerful new features are HTML 5 top navigation, enhancements for PDF and Word imports, and the option to create user-defined macros. Here is an overview for new and advanced users.read more...

September 2015 | By Priscilla Buckley 

Modernizing user assistance

SAP uses open-source components to make content more usable and visually appealing, and to take user assistance to the next level.read more...