SDL has released the latest version of SDL Tridion Docs, a component-based content management system that allows contributors within an organization to author, review and collaborate on any type of structured content. SDL Tridion Docs 14 helps companies to create, translate, manage and deliver structured content such as financial and legal documents, technical product documents and eLearning material involving numerous contributors.

ACTITO S.A., a provider of marketing automation, has acquired SmartFocus. SmartFocus is a SaaS ("Software as a Service") digital marketing platform created in 1999. The company is headquartered in London and operates worldwide. The acquisition of SmartFocus supports ACTITO’s plans for geographic expansion and growth following the sale of its subsidiary MediQuality to the US company WebMD Health Corp.

Leadership coaching provider DierkeHouben is now offering a 3-months program for next-generation C-level leaders. The program includes a 2-day intake session in Switzerland, a 5-day explorative leadership learning in Kenya, as well as 3 months of one-on-one coaching. Applications are now open and the early-bird discount applies until July 1st, 2019.

The business and translation management system Plunet BusinessManager is now available in version 7.4. A major change in Plunet 7.4 is the new workflow view, which offers users a simpler way of working with automated processes. Workflow templates can now be created and modified more easily than before.

BitcoinPlay has developed the infographic "What the Crypto!?" illustrating the history and impact of cryptocurrencies such as Bitcoin. The infographic provides an insight into the 25 most prominent cryptocurrencies, their story, and market impact. 

October 2019

Self-service is a last resort for customers

Only nine percent of customers report resolving their issues completely via self-service, according to research firm Gartner, Inc. Many companies create more channels for customer service, but this creates complex customer resolution journeys, as customers switch frequently between channels.read more...
September 2019

The future of work is dynamic and adaptive

Forrester has released its "Guide to the future of work".read more...
August 2019

Translators without Borders travels to Goma to assist with the Ebola crisis

The World Health Organization has declared Ebola an international emergency. Translators without Borders provides assistance in this crisis by translating crucial information into the local languages.read more...
July 2019

TAUS releases Transcreation Best Practices and Guidelines

TAUS recently published the Transcreation Best Practices and Guidelines for the translation industry. It aims to form a useful basis for further, industry-wide discussion around the definitions and processes of transcreation.read more...
July 2019

GDPR still a mystery to SMEs: the risks of non-compliance

The General Data Protection Regulation (GDPR) came into force in May 2018. But despite enormous publicity surrounding the new amendment to the European data protection law, many business owners still lack knowledge about the consequences of not meeting its provisions and requirements.read more...
July 2019

Organizations are increasing customer experience technology investments

Three-quarters of organizations surveyed by research firm Gartner, Inc. have increased customer experience (CX) technology investments in 2018. read more...
June 2019

The future of self-service is customer-led automation

In order to cope with the avalanche of digital information and activities, customers – as well as organizations – will increasingly turn to automation moving forward, according to Gartner, Inc.read more...