Kilgray Translation Technologies has released version 8.2 of its flagship product memoQ. New features and concepts include a new WPML filter to translate WordPress files, self-learning machine translation and simplified project package imports.

Plunet has announced the latest version of its translation management system Plunet BusinessManager. Highlights include improved usability, high functionality and almost fully automated quote and order creation.

SDL Knowledge Centre has published a new eBook: Beyond DTP – Benefits of Structured Authoring guides readers through the process of migrating from traditional authoring and DTP to structured authoring. The eBook is available for download free of charge.

Research firm Common Sense Advisory has released the report The Winds of Content Are Changing. The report highlights the fundamental changes that content creation and production are currently undergoing and includes trends as well as suggestions for optimizing appropriately within the constraints of rapid changes.

The Unicode Consortium has announced version 10.0 of the Unicode Standard. The new scripts and characters in Version 10.0 add support for lesser-used languages. Version 10.0 adds 8,518 characters, for a total of 136,690 characters and four new scripts, for a total of 139 scripts, as well as 56 new emoji characters.

SDL has announced that its Neural Machine Translation (NMT) technology is now part of SDL Enterprise Translation Server 7.4 (SDL ETS), a secure machine translation (MT) platform for regulated industries. Deployed on premise or in a private cloud environment, SDL ETS is designed for companies facing tight regulations, and offers total control of MT-related data. Data never leaves the corporate network, and only individuals with the right access rights can access content.

Translators without Borders (TWB) and The Rosetta Foundation (TRF) have announced their merger, bringing together two major non-profit organizations focused on better access to information in languages people understand. With this merger, the organizations will increase efficiencies and ensure that both entities continue to offer high quality language services to the aid community and the affected populations they serve.

Information Energy 2017 was held in Utrecht, The Netherlands from May 17–18, 2017, a gahtering of technical communicators, information architects and content strategists. Read the event report here.

Moravia IT, LLC, a provider of translation, localization and testing services, has partnered with Oban International, a media and marketing localization agency, to help companies develop, deploy and manage digital marketing initiatives.

On June 1-2, 2017, Plunet will host the first international user conference "Plunet Summit" in Berlin. The Summit will provide Plunet solution users with a platform where they can share knowledge and learn from each other. Along with expert panel discussions, certifications for project managers and networking events, the Summit focuses on the experiences of our users.

Lionbridge Technologies, Inc. has announced the acquisition of Exequo, a privately-held audio production, translation and localization company that specializes in global video game services. With this acquisition, Exequo will become part of Lionbridge Game Services, a rapidly-growing service of Lionbridge that provides a full suite of end-to-end localization and testing services for platform holders and game and entertainment studios.

Language technology and services provider SDL has developed an infographic revealing the benefits of structured content to the creation and delivery of content. The graphic titled Discover the ROI of Structured Content looks at the effects of optimizing centralization, content reuse, findability, versioning, translation, and multichannel delivery.

Plunet has released version 7.1 of its translation management system. The new version includes more versatile payment management, customized user interfaces for each user type and intelligent workflow automation.

Lionbridge Technologies, Inc. has launched GeoFluent on the Salesforce AppExchange. The new app integration brings GeoFluent’s real-time translation solution to Salesforce Service Cloud, allowing Live Agent customers to improve global customer experience and reduce costs by adding multilingual capabilities to their existing applications. GeoFluent will allow agents to communicate in real-time with customers in over 100 languages.

September 2015

Study finds strong correlation between Web globalization and financial performance

Common Sense Advisory reveals that stronger global brands such as McDonald's and H&M have websites in more languages than their less-profitable more...
August 2015

OASIS to develop standards for using Augmented Reality in information products

The OASIS open standards consortium is calling on technical communicators and Augmented Reality (AR) specialists to help define the way AR can be used in technical communication and information products. Standards developed by the new OASIS Augmented Reality for Information Products (ARIP) Technical Committee will make it easier to use AR for software and hardware instructions, training programs, more...
August 2015

TWIN forms International Advisory Board

The association Technical Writers of India (TWIN) has announced the formation of its International Advisory more...
August 2015

Organizations are changing their business model to improve customer experience

Organizations have changed their customer experience (CX) priorities for 2015, according to a recent survey by research firm Gartner, Inc. read more...
August 2015

Language service providers report steady growth

The global market for outsourced language services and technology will reach US$38.16 billion in 2015, according to a study by independent market research firm Common Sense Advisoryread more...
July 2015

OASIS advances standards for personalized user experiences online

The OASIS open standards consortium announced the start of an initiative for delivering personalized user experiences online. Standards developed by the new OASIS Context Server (CXS) Technical Committee will provide companies with more effective ways to engage with their audiences and will give users more control over the data that’s collected on more...
July 2015

After-sales services for connected products will outpace product-related revenue

The rise of the Internet of Things (IoT) has brought with it an increased focus on "connected products." As manufacturers work to fit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform their companies’ after-sales services, and possibly even their business models. read more...