The Unicode Consortium has announced version 10.0 of the Unicode Standard. The new scripts and characters in Version 10.0 add support for lesser-used languages. Version 10.0 adds 8,518 characters, for a total of 136,690 characters and four new scripts, for a total of 139 scripts, as well as 56 new emoji characters.

SDL has announced that its Neural Machine Translation (NMT) technology is now part of SDL Enterprise Translation Server 7.4 (SDL ETS), a secure machine translation (MT) platform for regulated industries. Deployed on premise or in a private cloud environment, SDL ETS is designed for companies facing tight regulations, and offers total control of MT-related data. Data never leaves the corporate network, and only individuals with the right access rights can access content.

Translators without Borders (TWB) and The Rosetta Foundation (TRF) have announced their merger, bringing together two major non-profit organizations focused on better access to information in languages people understand. With this merger, the organizations will increase efficiencies and ensure that both entities continue to offer high quality language services to the aid community and the affected populations they serve.

Information Energy 2017 was held in Utrecht, The Netherlands from May 17–18, 2017, a gahtering of technical communicators, information architects and content strategists. Read the event report here.

Moravia IT, LLC, a provider of translation, localization and testing services, has partnered with Oban International, a media and marketing localization agency, to help companies develop, deploy and manage digital marketing initiatives.

On June 1-2, 2017, Plunet will host the first international user conference "Plunet Summit" in Berlin. The Summit will provide Plunet solution users with a platform where they can share knowledge and learn from each other. Along with expert panel discussions, certifications for project managers and networking events, the Summit focuses on the experiences of our users.

Lionbridge Technologies, Inc. has announced the acquisition of Exequo, a privately-held audio production, translation and localization company that specializes in global video game services. With this acquisition, Exequo will become part of Lionbridge Game Services, a rapidly-growing service of Lionbridge that provides a full suite of end-to-end localization and testing services for platform holders and game and entertainment studios.

Language technology and services provider SDL has developed an infographic revealing the benefits of structured content to the creation and delivery of content. The graphic titled Discover the ROI of Structured Content looks at the effects of optimizing centralization, content reuse, findability, versioning, translation, and multichannel delivery.

Plunet has released version 7.1 of its translation management system. The new version includes more versatile payment management, customized user interfaces for each user type and intelligent workflow automation.

Lionbridge Technologies, Inc. has launched GeoFluent on the Salesforce AppExchange. The new app integration brings GeoFluent’s real-time translation solution to Salesforce Service Cloud, allowing Live Agent customers to improve global customer experience and reduce costs by adding multilingual capabilities to their existing applications. GeoFluent will allow agents to communicate in real-time with customers in over 100 languages.

August 2015

Organizations are changing their business model to improve customer experience

Organizations have changed their customer experience (CX) priorities for 2015, according to a recent survey by research firm Gartner, Inc. read more...
August 2015

Language service providers report steady growth

The global market for outsourced language services and technology will reach US$38.16 billion in 2015, according to a study by independent market research firm Common Sense Advisoryread more...
July 2015

OASIS advances standards for personalized user experiences online

The OASIS open standards consortium announced the start of an initiative for delivering personalized user experiences online. Standards developed by the new OASIS Context Server (CXS) Technical Committee will provide companies with more effective ways to engage with their audiences and will give users more control over the data that’s collected on more...
July 2015

After-sales services for connected products will outpace product-related revenue

The rise of the Internet of Things (IoT) has brought with it an increased focus on "connected products." As manufacturers work to fit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform their companies’ after-sales services, and possibly even their business models. read more...
May 2015 | By Dr. Daniela Straub 

Defining the skills and competences of technical communicators on a European level

In a major initiative, the European Commission is outlining the multilingual classification of skills, competences, qualifications and occupations on a European level. Under this initiative, tekom has helped to define the profession of the technical more...
May 2015

Technology-related change is a higher priority than ever before

Most CEOs expect positive business conditions and accelerating technology innovation in 2015, according to a recent survey by Gartner, Inc. The 2015 Gartner CEO and senior business executive survey found that growth remains a top priority and technology-related change is viewed as the primary tool to achieve that growth in 2015 and 2016. The Gartner CEO and senior business executive survey more...
April 2015

A stronger focus on customer experience

SDL has unveiled the latest in customer experience research with its new study, “The Retailer’s Imperative: A Strategic Approach to Customer Experience.”read more...