Joe is the Managing Director of Gnostyx Research (https://www.engineeringcontent.com/) Inc. where he specializes in providing objective and research-based guidance on the development, management, and strategic use of content technologies. In this field, he is a veteran implementer with over 30 years of experience working in a variety of sectors including aerospace, defense, healthcare, high tech, and government. He has Master degrees from both the University of Oxford (Literature) and McGill University (Management), blogs about Content and Management, and is currently pursuing doctoral research into the role of AI-enabled text analytics in the management of organizations.