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Technical Writing

technical writing

Improving your documentation project with "Docs as Code"

Software development has faced many challenges over the past few decades, and all too often technical documentation teams need to overcome similar hurdles. Which solutions have proved their worth over…
Text by Alex Jitianu
technical writing

Enhancing the writer-user interaction

User instructions are all about the user and the content, while the technical writer usually remains invisible. But could we perhaps improve the user experience by making the writer more visible and…
Text by Tytti Suojanen
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Turn to the future

To stay relevant, we need to question some old habits and embrace new ones.
Text by Leah Guren
technical writing

How useful is your documentation really?

Usability testing provides insights into how our users interact with or think about a product. It helps us to test not only our devices but also our documentation. Here are some examples of and tips…
Text by Dimiter Simov
technical writing

How to help our audience find what they need

Ensuring that our audience can find and access the information they need when they need it has become just as essential as the information itself. Documentation architecture helps us to structure…
Text by Sara Stein
technical writing

Minimalism at 30

Thirty years ago, the book The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill introduced the concept of minimalism. To celebrate this anniversary, we take a look at the…
Text by Nicoletta A. Bleiel, John Carroll
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technical writing

Simplified graphics and screenshots in software documentation

Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to…
Text by Leonie Saremba, Anton Bollen
technical writing

Let’s talk terminology!

If you are working in the field of technical communication, chances are you are using terminology on a daily basis, though you might not always be aware of it. So, what exactly is terminology?
Text by Stine Jensen
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technical writing

What documentation quality means to readers

To improve the quality of the information we provide, we need to understand what information quality means to our readers. An actionable documentation feedback model shows meaningful results.
Text by Yoel Strimling
 

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Number of articles in this category: 280