December 2014

December 2014 | By Angelika Zerfass 

Correct data exchange

Data can be exchanged between translation systems and terminology tools with the help of the TMX and TBX formats. However, segments are still transferred incorrectly or not transferred at all in spite of these standards. What could be the cause and how can the results of this data exchange be improved?read more...

December 2014 | By Steffen-Peter Ballstaedt 

Infographics: Text and image combined in a compact format

Technical communication is historically embedded into a broad cultural tradition with references to philosophy, crafts, art and science. Today: Infographics from journalism.read more...

December 2014 | By Tony Self 

Innovation through DITA

When documentation is migrated from legacy to DITA, work practices are also changed from the conventional processes of authoring, editing, translating, and publishing. However, many benefits of moving to DITA are not being realized when technical communicators simply modify legacy processes, rather than rethinking them completely.read more...

December 2014 | By Raymond Calbay 

Listening to social media to improve technical content

Technical writers can no longer ignore social media. Valuable (and not so valuable) information about your company, its products and possibly even its instruction manuals is being exchanged here on a daily basis. So how can you extract the clues from the chatter?read more...

December 2014 | By Neomi Happ 

The Asian challenge: Don't lose face

Many companies are developing contacts with Asia. Even technical writers often work with customers or team members there. If employees have little understanding of cultural customs and conventions, a project is threatened to fail, possibly due to very trivial reasons.read more...