July 2014

July 2014 | By Martin Brueggemann and Diana Rehberg 

Keep the wheels of work turning

A documentation project has hardly begun when the first dark clouds start gathering. An employee is sick; the contact person at the customer is travelling. The submission date for the technical documentation is threateningly close. This is where project management matters.read more...

July 2014 | By Nicky Bleiel 

Making content flexible with responsive design

Technical communicators strive to provide high-quality content to users when and where they need it. With responsive design it is now possible to create content that automatically adjusts to the device.read more...

July 2014 | By Ute Klingelhöfer 

Well positioned on social media channels

Many companies do not consider being present on XING or Twitter, mainly because of the time and cost factors. Nevertheless, the engagement is worthwhile. Customer relationship is just one of the aspects.read more...

July 2014 | By Donald A. DePalma 

Free machine translation can leak data

New European Union regulations will threaten companies with substantial fines if they’re found guilty of a data breach. While IT departments ensure the integrity and security of their data, many ignore the outflow of proprietary information through the frequent use of free machine translation.read more...

May 2014 | By Joe Gollner 

Beyond tc – the future of technical communication

Things are changing pretty quickly these days. The source of the changes is not hard to find – everything and everyone is connected everywhere. And all this is owing to a remarkable convergence of technological innovations. For many, these changes are exciting because every day brings new services, products and capabilities. It's a great time to be a consumer. read more...