November 2019

November 2019 | Text by Jan Graat 

Specializing DITA – the Relax(i)NG way

It takes a specialized tool to make your work most effective. DITA offers technical authors what a fine screwdriver offers a handyman: An instrument specifically designed for the job.read more...

November 2019 | Text by Wouter Maagdenberg 

Instruction videos are the new marketing gold

Videos have become our customers’ most popular channel to find answers and solve problems. But can we create a video for every use scenario in every language? A new technology makes automated video creation a reality.read more...

November 2019 | Text by Ray Gallon 

Learning to learn with machines

The rapid advance of technology provides our society with many social and ethical challenges. How can we guide users through a world fostering a society of machines and humans?read more...

October 2019 | Text by Masayasu Watai 

What happens in our mind when we read

How does our mind process technical instructions? A look into the psychology behind the reading process may assist us in producing more efficient technical content.read more...

October 2019 | Text by Jen Horner 

Bridging language and technology

To succeed on the global market, companies need to make their content available across a multitude of digital platforms. Localization solutions promise to do the job, but how do we choose the best solution? read more...

September 2019 | Text by Dimiter Simon 

Cognitive biases in technical communication

We are nowhere near as rational as we might think. How we make decisions, hold conversations, and even write documentation or train Artificial Intelligence is greatly influenced by our previous knowledge and experience – which are by no means objective. read more...

September 2019 | By Cody Behles 

The Memphis innovation model: Building a blockchain community

Creating an innovative environment fostering growth and a strong economy is the aim of any metropolis. By focusing on blockchain technology – both in their educational institutions and in the business sector – Memphis, Tennessee has redefined itself as an innovation hub.read more...