January 2017

January 2017 | By Leah Guren 

Donít use that fork! - The myth of the cultural faux pas

There once was an American businessman who was scheduled to visit his companyís Japanese subsidiary for a series of meetings. To prepare for the trip, he read about Japanese culture and customs, and even learned a few basic words of the language. He hired a consultant who taught him the proper way to greet his Japanese hosts, how to exchange business cards, how to eat with chopsticks, and more. read more...

January 2017 | By Wojciech Froelich 

Localizability and world-readiness for software

Software errors found after the product has been released can cost four to five times as much to fix as the ones uncovered during the design stage. And, for localized products, these costs can be multiplied by the number of target languages. Incorporating localization steps early can reduce costs and save precious nerves.read more...

January 2017 | By Eva Reiterer 

Working with distributed teams

In the era of virtual reality and ubiquitous computing, it is no surprise that more and more companies are going virtual when it comes to teamwork too. Geographically distributed teams hold many advantages, but the transition from working in brick and mortar offices to the virtual desk brings some challenges. Here are some things to consider when setting up distributed teams.read more...

December 2016 | By Arle Lommel 

Language technology leads to growth for all

Machine translation enables organizations to dramatically increase the amount of content they translate and the languages they support. And, as the technology improves and matures, it has gained acceptance among content-producing organizations and language service providers.read more...

December 2016 | By Keith Schengili-Roberts 

Ten reasons why DITA and Agile are made for each other

DITAís topic-based approach to enable content reuse complements the principles of Agile methodologies. And thatís by far not the only reason why the two principles make a perfect match.read more...

December 2016 | By Dr. Daniela Straub 

Current knowledge for technical communicators

Knowledge has never been more valuable as it is today. Which expertise is essential for technical communicators and how can they obtain it? The profiling tool for the tekom Competence Framework provides guidance.read more...

December 2016 | By Laura Bellamy 

The golden triangle of content metrics

Feedback can be a gift and an asset that content-producing teams can use to demonstrate their value and improve the success of their content. But how can we measure the value of our content?read more...