December 2019

December 2019 | Text by Joana Gomez 

Freelancers are transforming the tech industry

Freelancing has now become the new norm in many countries and is continuing to upend every sector, including its own architect – the tech industry.read more...

December 2019 | Text by Terena Bell 

Five factors to consider when localizing for India

From generational differences to regional pride, translating for India takes more than just words. Here are some tips to help you tap into one of the world’s greatest markets.read more...

December 2019 | Text by Ferry Vermeulen 

IEC/IEEE 82079 and ISO 20607 on publishing information online

In 2019, two new standards saw the light of day: ISO 20607 and IEC/IEEE 82079. The trend of the paper manual becoming obsolete continues. A relief for many companies. But exactly how do we need to handle online instructions?read more...

November 2019 | Text by Jan Graat 

Specializing DITA – the Relax(i)NG way

It takes a specialized tool to make your work most effective. DITA offers technical authors what a fine screwdriver offers a handyman: An instrument specifically designed for the job.read more...

November 2019 | Text by Wouter Maagdenberg 

Instruction videos are the new marketing gold

Videos have become our customers’ most popular channel to find answers and solve problems. But can we create a video for every use scenario in every language? A new technology makes automated video creation a reality.read more...

November 2019 | Text by Ray Gallon 

Learning to learn with machines

The rapid advance of technology provides our society with many social and ethical challenges. How can we guide users through a world fostering a society of machines and humans?read more...

October 2019 | Text by Masayasu Watai 

What happens in our mind when we read

How does our mind process technical instructions? A look into the psychology behind the reading process may assist us in producing more efficient technical content.read more...