April 2014

April 2014 | By Robert Hinesley and Oliver Vogt 

Augmented Reality: The virtual user manual

A virtual user manual simplifies repair or service. Instead of a user guidebook or laptop, the user carries a data goggle that delivers applicable information and provides accurate orientation. Just a dream of the distant future? Or has Augmented Reality arrived in technical communication?read more...

April 2014 | By Prof. Dr. Gertrud Gruenwied 

Online help goes mobile

Which modern reading formats and mobile end devices support online help? How does online help fulfill the demands of the Internet era? And what must happen so that help can cater to users who are at home on social media?read more...

April 2014 | By Kyle Wiens and Julia Bluff 

Writing manuals that inspire

Teaching people how to fix electronic devices and keeping these out of landfills is the ambitious goal of the user community iFixit. The key to this are interesting and exciting manuals. Most recently, the organization published a handbook on how to write such manuals. Here is an excerpt.read more...

April 2014 | By Edwin Skau 

Back to the future: Five future-proof skills for technical communicators

For a little over a decade, we’ve been hearing people talk about the future of technical communication. We’ve seen new technology change the way we interact with and use technology. What was once cutting-edge has now become commonplace. Companies are getting more and more addicted to innovation, and professional growth is increasingly linked to new and compelling initiatives. There is a...read more...