April 2017

April 2017 | Text by Mark Schubert and Sabine Stoye 

I donít have to know that! - Knowledge modeling and technical communication

When you write technical documentation, you manage a great deal of knowledge. Technical communicators evaluate and apply domain knowledge every day. For that, skills in knowledge modeling are extremely useful.read more...

April 2017 | By Monika Engelke 

TCTrainNet adds training unit on Simplified Technical English

As a technical writer, your main task is to transfer technical information to users in a clear way to help prevent user errors. In global organizations, a large amount of user information is written in English, with STE (Simplified Technical English) playing an important role as an international standard. Professional technical writers have a lot to gain by using this standard to communicate and...read more...

April 2017 | By Daryl Colquhoun 

International standard supports acquirers and suppliers of user information

International Standard ISO/IEC/IEEE 26512 assists acquirers and suppliers of user information. Published originally in 2011, the changes in its latest version are indicative of the paradigm shift that has shaped the industry during the past years. read more...

April 2017 | By Yangsook Kim 

Technical writing in Korea and Japan: A strong focus on the user

For ten years, I have been attending the JTCA symposium, a leading conference for technical communication in East Asia held in Japan. Over the years I have learned that many managers of technical communication departments of Korean and Japanese organizations share a common concern: How to find qualified technical writers.read more...

March 2017 | By Matthias Peissner and David Blank 

From users to users

A research project of the Fraunhofer IAO in Stuttgart, Germany, is studying how a user can independently create user assistance. This should reduce malfunctions in machines and systems. How is this user assistance created and how can it supplement technical documentation?read more...

March 2017 | By Klaus Fleischmann 

A strategic approach to reviewing

Are your document review cycles cumbersome and frustrating? Then you are missing their value. An integrated review process can Ė and should be Ė a keystone of a smooth quality management operation.read more...

March 2017 | By Louise Law 

Eight steps to successful localization

For every product or service launched, thousands of words are written for technical manuals, product guides, marketing documentation, software Help, websites, blogs, articles, health and safety warnings, and more. Taking a few steps to incorporate localization early in the documentation process can save time, resources and money. read more...