December 2016

December 2016 | By Arle Lommel 

Language technology leads to growth for all

Machine translation enables organizations to dramatically increase the amount of content they translate and the languages they support. And, as the technology improves and matures, it has gained acceptance among content-producing organizations and language service providers.read more...

December 2016 | By Keith Schengili-Roberts 

Ten reasons why DITA and Agile are made for each other

DITA’s topic-based approach to enable content reuse complements the principles of Agile methodologies. And that’s by far not the only reason why the two principles make a perfect match.read more...

December 2016 | By Dr. Daniela Straub 

Current knowledge for technical communicators

Knowledge has never been more valuable as it is today. Which expertise is essential for technical communicators and how can they obtain it? The profiling tool for the tekom Competence Framework provides guidance.read more...

December 2016 | By Laura Bellamy 

The golden triangle of content metrics

Feedback can be a gift and an asset that content-producing teams can use to demonstrate their value and improve the success of their content. But how can we measure the value of our content?read more...

November 2016

Information Energy Track at the tcworld conference 2016: "Documentation is an obsolete term"

The rise of smart products, Industry 4.0 and the Internet of Things are greatly changing the scope of technical documentation. These systems render static user information obsolete. Instead they require dynamic, modular and constantly updated information that can be compiled and displayed in a customized and contextualized manner. "Information 4.0" was a hot topic at this year’s tcworld...read more...

November 2016 | By Ray Gallon and Andy McDonald 

Content sensing and Information 4.0

Context sensing provides us with the means to produce highly personalized information that is geared towards the user’s needs on a minute-by-minute basis. So are we ready to become creators of Information 4.0?read more...

November 2016 | By Fabrice Lacroix 

Writing for the 21st century

Industry 4.0 and new technologies such as intelligent agents or Augmented Reality are bringing a new user experience and transforming customer support. Their coming of age forces us to think about how we produce technical documentation to make the most of this revolution.read more...