When aligned with the company’s business strategy, an elaborate documentation workflow can help deliver invaluable information to the organization. This four-stage guide will get you started.
Technical documentation has become a pivotal component in revenue generation for successful companies. When properly implemented, technical documentation will support a company’s overall business strategy while instilling comprehension and knowledge development in its audience. Integrated with today’s technologies, technical documentation can support an open line of communication between a company and its clients. This trusted means of communication opens an invaluable conversation portal at the most relevant times in the client/business lifecycle – the time when the product is being used.
Until now, the mindset of many companies has been to view technical documentation predominantly as a business expense. In a strategy dominated by this mindset, one’s current workflow might not be set up to transform this expense into an investment for revenue generation, or as I like to say, ROI from ...
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