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cultures and markets

Are you ready for the Digital Product Passport?

The EU-mandated Digital Product Passport will start rolling out in early 2027. During the recent DPP Focus Day, tekom members identified first steps companies can take today.
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intelligent information

Who owns content risk when AI generates the message?

As we automate content, the human review chain is disappearing. A risk-based governance model helps organizations decide what to automate, what to verify, and who is accountable when things go wrong.
Text by Petra Angeli
technical writing

Writing troubleshooting content that survives change

UI labels expire; user goals don’t. Build steps around goals, cues, and fallbacks to create troubleshooting instructions that hold up through localization and redesign.
Text by Wangwang Huang
translation and localization

Subtitles, dubbing, or both?

How to localize video in technical documentation without breaking the budget
Text by Tristan Eilenburg
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intelligent information

Think outside the folder

Technical documentation doesn’t have to live in rigid folders. Metadata can create a flexible information space that makes content easy to find, reuse, and deliver.
Text by Fritz Lülf
user experience

Technical content designed for real-world use

The best content is useless if your readers can’t access it. Here is what you need to consider.
Text by Kirk St.Amant
intelligent information

How agents earn our trust in self-healing docs

The thought of giving a documentation agent publishing rights is as exciting as it is terrifying. Can we allow agents to verify their own fixes?
Text by Manny Silva
intelligent information

The standards that make agents work together

When platforms and tools change rapidly, the only stable ground is the documentation you write. Standards make sure your content survives the next switch.
Text by Manny Silva
intelligent information

Trusting the output: Evaluating agents for accuracy

When AI-generated content sounds flawless, that’s when it’s most dangerous. Here’s how grounding, testing, and calibrated checks safeguard your documentation.
Text by Manny Silva