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intelligent information

Turning your content into powerful fuel for AI

Well-structured content enables AI tools to deliver more accurate and relevant results to both content creators and content consumers. But is your content well-structured and is AI actually accessing…
Text by Dale Walden, Anthony Olivier
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intelligent information

Composing content with Generative AI: Insights from digital marketing

The role of Artificial Intelligence and machine learning is becoming increasingly central to both, digital marketing and technical communication. How do these technologies affect the way content is…
Text by Daniel Hocutt
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user experience

Can UX techniques help face up to fake news?

Accurate technical information is essential to the safe operation of technical equipment. Yet, even in an industry guided by facts and figures, we are not immune to fake news. How can we win our users…
Text by Ray Gallon
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technical writing

ASD-STE100 Issue 9: Setting a standard for technical documentation

The release of Issue 9 of ASD-STE100 Simplified Technical English (STE) on January 15, 2025, marks a significant milestone in the evolution of this controlled natural language.
Text by Daniela Zambrini
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technical writing

Simple and effective AI prompts for tech writers

Boost your productivity and improve your documentation with clear and concise prompts.
Text by Vishnu Das
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technical writing

Rethinking product information: The evolving role of tech writers

Digitization has challenged tech writers to reassess their role. Here is how enterprise knowledge platforms open new perspectives for product information and knowledge teams.
Text by Fabrice Lacroix
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translation and localization

Localization and AI: A blueprint or cautionary tale for the tech comm…

With groundbreaking developments such as Neural Machine Translation, localization has long been a pioneer in the adoption of AI solutions. Here is what tech writers can learn from the translation and…
Text by Rodrigo Fuentes Corradi
user experience

UI strings: Don’t let inconsistencies derail your user experience

Consistent, precise, and well-crafted text on any user interface is a fundamental part of a positive user experience. Get it right from the start to avoid common pitfalls.
Text by Marie-Christine Gosselin
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intelligent information

Crafting an AI sovereign solution for technical writers

A customized AI solution gives organizations control over the output and enables them to align AI to its core competencies and strategic objectives. Here is a guide to designing your own AI solution.
Text by Yuval Walters