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September 2025

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Minimalism in documentation

Minimalism in documentation

Minimalism is the idea that less is more; that fewer “bells and whistles” is better; that good design leads to intuitive, natural, and instant use. How can you adopt minimalism in your documentation?

January 2014 Text by Leah Guren

Adding value through glossaries

Adding value through glossaries

Many technical communicators consider glossaries an unnecessary relic left over from academic writing, and therefore assume that they are a waste of time and effort. Some companies even make a…

December 2012 Text by Leah Guren

Cultural dimensions of software Help usage

Cultural dimensions of software Help usage

While nobody doubts that computer literacy, experience and education play an important role in user behavior, the impact of age, gender and culture is less obvious. Cow TC recently conducted a study…

January 2011 Text by Leah Guren

Number of articles in this category: 39