To help users find the information they are looking for, technical communicators must understand the way users search for information. Only then will they be able to design materials that match the...

A conversational user interface (UI) enables people to communicate with machines via naturally spoken or written language. We no longer need to download, read or search through manuals to understand...

From generational differences to regional pride, translating for Africa takes more than just words.

Neural MT has pushed anyone working in the translation and localization industry to change their game plan. So, how do we adapt to the age of the enhanced multilingual machine?

For many of us, life and business as we know them have drastically reduced their speed. Embrace the rare free time to enhance your skills and boost your knowledge through online training.

Meters, feet or yards – there are still no common global measurement units, and perhaps there never will be. Using DITA, we can achieve automated localization for figures and their units.

As I write this, 2020 is still fresh and new. The new year and the new decade are a time for reflection on the past and setting new goals for the future.

AI is one of the biggest buzzwords in general technology, and in IT in particular. So, what impact does it have on the technical communication ecosystem – today and in the near future?