Specifically designed with professionals in mind, the TCLoc master’s degree validates technical writers’ and translators’ existing skills while also expanding their knowledge in the ever-evolving...

Working as a team allows us to tap into a pool of diverse experience, skills, and strengths. But how can we align the different perspectives and expectations?

Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to...

Technical writer Christian Welter recently completed his tekom certificate Expert Level. He reflects on his online learning experience, its challenges and highlights.

To improve the quality of the information we provide, we need to understand what information quality means to our readers. An actionable documentation feedback model shows meaningful results.