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column by Leah Guren

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education and training

Spread the word about TC

Technical communication is a diverse and inspiring work field that offers rewarding and secure job opportunities. Yet, many know little about it. Here is how two UA developers seized the moment to...

Text by Pallavi Viswanathan, Roopa Ravikumar
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technical writing

Doc meets Web

The hidden complexity of delivering tech doc on the Web

Text by Fabrice Lacroix
technical writing

Review-lution

Why the review process is broken, and how to fix it

Text by Jang F.M. Graat
intelligent information

Almost half of IT professionals believe AI poses a threat to humanity

Artificial intelligence (AI) is closer to us than ever before. The technology is gaining ground not only among the businesses that have employed AI to automate tasks and generate cybersecurity...

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intelligent information

Documenting trustworthy AI

The European Commission’s Ethics Guidelines on Trustworthy Artificial Intelligence outlines the process for the ethical development and use of Artificial Intelligence. What should technical writers do...

Text by Sean Power
user experience

From instruction manual to interactive user assistance

Artificial Intelligence is changing the way we search and consume information. Rather than studying manuals, we expect to converse with our devices and receive a personalized solution – without delay.

Text by Selvaraaju Murugesan
user experience

How to gather and apply user feedback in agile software development

A customer-centered approach and the use of customer feedback have a positive effect on your company. Here are some recommendations that tech writers can follow to improve software documentation and...

Text by Maiken Blok
team management

The power of your inner voices

Mental tools can help clear one’s head. For example, when the inner voice speaks up and loudly criticizes anything and everything.

Text by Mathias Maul
technical writing

Using metadata to improve SEO, enhance content sharing, and support...

Hidden information in HTML files has several important uses, from search engine optimization (SEO) to content management and responsive design.

Text by Scott DeLoach