Change Management – an underestimated success factor

Although the creation and translation of technical documents are essential parts of the product lifecycle they still play a subordinate role in most international organizations. Many companies are therefore leaving these tasks to an outsourcing provider. To ensure a smooth collaboration and guarantee high quality technical documents, the outsourcing process needs to be planned and supported thoroughly.

Text by Rob Heemels Sabine Grosser

Inhaltsübersicht

Change Management – an underestimated success factor
Globalization is understood as the process of increasing international activities. Many medium-sized businesses have first-class technological know-how and high-quality products, which are sold in more and more markets. Although the creation, translation and production of the technical documents for these products are essential, they are often not very popular tasks. Every new market entry requires the support of another language, causes faster product development cycles and increased process complexity. Although the life cycle of technical documentation is closely interlinked with the product development process, it is not part of the core business of a manufacturing company. Many organizations are therefore leaving their technical documentations and translations to the hands of an outsourcing provider.

Transferring staff

However, simply giving the work to a professional provider will ...