Intelligent Information

Pushing syrup through a straw
intelligent information

Pushing syrup through a straw

In times of bots and Information 4.0, technical communication has become more significant than ever. Yet, the rising expectations are rarely met with extra resources for TC departments. Operational…
Text by Rahel Anne Bailie
Learning reinvented: How AI turns technical communicators into educators
intelligent information

Learning reinvented: How AI turns technical communicators into…

The world is changing with increasing speed. So how can we keep up? Lifelong learning has become an absolute necessity, and technical communicators hold a crucial position in enabling an…
Text by Ray Gallon
intelligent information

Operationalizing Augmented Reality in the enterprise

Augmented Reality (AR) is a technology that superimposes virtual information over a physical device in the real world. Consumer deployments in areas like gaming are more common and well known, but how…
Text by Sam George
How tech doc teams can help companies adopt content automation
intelligent information

How tech doc teams can help companies adopt content automation

Tech doc teams have long known the benefits of modular, reusable content. But content development processes outside their team might not run as smoothly and efficiently. It is time we step up to…
Text by Gavin Drake
Linked Data and Schema.org: Crossing the language chasm with terminological assets
intelligent information

Linked Data and Schema.org: Crossing the language chasm with…

Since 2011, the Schema.org initiative has set a standard for structured information. The technical communication community can already benefit and deliver valuable input for further progress.
Text by Christian Lieske, Felix Sasaki
The secret life of taxonomies: Web findability beyond browsing and facets
intelligent information

The secret life of taxonomies: Web findability beyond browsing and…

A taxonomy is essential infrastructure. Its visible forms such as menus and facets are only one application. It can also provide the crucial plumbing and wiring – the metadata and logic to guide your…
Text by Joe Pairman
Information Energy Track at the tcworld conference 2016: Documentation is an obsolete term
intelligent information

Information Energy Track at the tcworld conference 2016:…

The rise of smart products, Industry 4.0 and the Internet of Things are greatly changing the scope of technical documentation. These systems render static user information obsolete. Instead they…
intelligent information

Content sensing and Information 4.0

Context sensing provides us with the means to produce highly personalized information that is geared towards the user’s needs on a minute-by-minute basis. So are we ready to become creators of…
Text by Ray Gallon, Andy McDonald
Writing for the 21st century
intelligent information

Writing for the 21st century

Industry 4.0 and new technologies such as intelligent agents or Augmented Reality are bringing a new user experience and transforming customer support. Their coming of age forces us to think about how…
Text by Fabrice Lacroix
 

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Number of articles in this category: 93