The current financial and economic crisis tops all others in terms of its dimensions and impact. Managers are faced with emotional challenges that they are ill equipped or not equipped at all to deal with. Emotionally competent managers are not afraid to speak the truth regarding the facts and their feelings about the crisis. They do not go on about their hopes and dreams, but focus instead on what is there. People who are capable of expressing everybody’s feelings earn respect. Strong leadership can come to the fore and shine in times of crisis. Those who wish to lead others should first be capable of finding their way through the crisis. How is this done?
Psychological skills for dealing with crises
Like so often, it is useful to take a look at philosophy to understand the psychology of a crisis: Things in themselves are neither good nor bad, it is our thinking that makes them so ... this is something that the stoic Epictetus knew and understood. Modern thinkers from the school of radical constructivism came to the same conclusion through scientific research in the areas of communication, system theory and information theory: our brain is an organ that imbues everything with meaning!
Things per se do not have any meaning. The world is blank. And modern studies about the brain have shown: In our nervous system, neutral, digital raw data is generated through the sense organs and forwarded to the brain. Here, they are classified and arranged in the light of past experiences and blended together to form a coherent simulation of the world, ...
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