As companies have their offices spread across more and more geographic locations and a large scale of employees working in different countries, it becomes even harder to represent a single organization as one unique entity. The key lies in raising awareness for the company’s vision and mission as well as equipping staff in all locations with the latest technologies. Advancements in communication technology have led to a deeper focus on knowledge management activities – benefiting both the organization and the individual.
Knowledge management – a definition
agement (KM) is a strategy aimed at enabling people to develop a set of activities to share, exchange, update and use knowledge. KM focuses on the following aims:
Enable employees to create and use knowledge
- Define techniques and processes of maintaining and sharing knowledge within groups
- Decide upon the form of knowledge stored (manuals, database, intranet, workgroups)
- Bring together people to identify the key focus areas of technologies
- Add innovation initiatives within the organization by identifying key resources.
Knowledge management team
The knowledge management team (KM team) is the central core that helps bridging the gap between the various teams in an organization and enables them to share or exchange knowledge. As the customer base locations are spread globally, it is essential for people to have regular meetings and knowledge ...
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