How do we use our content management system? Do we work efficiently and is the reuse as expected? Up until now it has been difficult to find answers to such questions, and wishes for quantitative indicators for content management applications have remained unfulfilled. This could change with the Report Exchange Format.
Content Management Systems (CMS) are customary tools for document creation in many companies. Complex creation processes such as multilingual information management and the collection of information across diverse locations would be very difficult to manage without system support.
The methodological base for the use of CMS includes the modularization and the systematic, i.e. controlled reuse of content. Ideally, a module concept that can be presented e.g. with the help of modularization matrices, is developed as part of a “content engineering” for planning the installation of a system as well as the corresponding documentation processes [1]. In principle, it is possible to assess opportunities for reusing modular contents from these preliminary studies and thus to develop fundamental arguments for the efficiency and benefits of using a system [2].
However, the methodological and ...
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