Which modern reading formats and mobile end devices support online help? How does online help fulfill the demands of the Internet era? And what must happen so that help can cater to users who are at home on social media?
This article provides information on the current developments in help authoring systems taking into account increased user requirements and technical demands. Requirements and solutions are explained with the example of the authoring system Adobe RoboHelp 11, a component of the Adobe Technical Communication Suite 5, where RoboHelp is a representative of the range of modern authoring systems such as Flare, Author-it or Help & Manual. For an easy comparison of individual functions between these different systems click on the reference to the electronic matrix at the end of this article.
Publishing mobile contents
Smartphones and tablet computers have revolutionized user behavior. The use of websites and apps on mobile end devices is rapidly growing worldwide. Mobile Internet access is already exceeding Internet usage on desktop computers.
The proliferation of the most varied mobile end ...
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