Facing Artificial Intelligence as a small language service provider

The rise of Artificial Intelligence (AI) is threatening many freelance translators and small language service providers (LSPs). But worrying about declining prices is no solution. What is needed is a collective approach to protect small businesses and to use AI to secure their existence.

Text by Yasin Steiert


Facing Artificial Intelligence as a small language service provider

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Artificial Intelligence (AI) is the buzzword you’ve probably heard enough of this year. General technological forecasting paints an ugly picture of an invaded labor space where man and machine coexist in an inharmonic fashion while businesses focus on hardware efficiency. At least, this is the regular journalistic conflation that is based on a phenomenon known as the "panic cycle". Figure 1 depicts this cyclical reactionary trend that has been witnessed in the face of new technologies.

Figure 1: The technology panic cycle
Source: Information Technology & Innovation Foundation

This is not to say that concern and panic are unfounded. It is an economic fact that not all parties will benefit from new technological developments. In the U.S., factories have already been heavily impacted. This, along with indications of poor political economic management, has led to an increase in layoffs.