February 2012
Of power adapters and language quality assurance
February 2012
Building a social network within an enterprise
February 2012
February 2012
Assessing the overall quality of a document based on editorial comments
Technical writers are often responsible for creating and maintaining multiple documents. In organizations where a formal editorial review is integral to the documentation process, technical writers who own multiple documents might need to address a huge volume of editorial input, often received late in the documentation cycle. What do all of those editorial comments, when taken as a whole, really...read more...
February 2012
Psychological elements of customer acquisition
Many companies are faced with the task of building their customer base, especially at the beginning of the year. However, acquiring customers is not one of the most desirable tasks for many companies, especially when related to cold calling. No one can correctly predict the direction a sales discussion will take. But the chance of converting the initial contact to a customer increases with...read more...
February 2012
Illustrations based on 3D CAD data
Almost all products are designed using 3D CAD programs today. However the data created is seldom utilized in technical writing, often for cost reasons. Another reason is the lack of technical knowledge about the technology with which the 3D illustrations are created. This article explains two ways of how 3D illustrations can be used in technical documentation, and gives an example each from...read more...
February 2012
Building a social network within an enterprise
Social networks abound in our virtual world. Social networking is not new to the human race. Technology has helped over the years to evolve the tools we use to communicate and to network socially. Social media networks allow for two-way communication between participants, thus fostering and encouraging relationships. Whether in the real or virtual world, we use the same behavior patterns to...read more...
February 2012
Of power adapters and language quality assurance
It all started with my modest desire to purchase a backup power adapter for my notebook to avoid carrying it between work and home. Reasoning that notebooks come and go, and their tips are notoriously incompatible, I decided to get myself a universal one with multiple tips and searched through amazon.com. Imagine my amazement at seeing prices for these small, mundane, almost indistinguishable...read more...