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education and training

My experience with the TCTrainNet course

TCTrainNet is an international online training program especially designed for professionals all over the world, providing a flexible, high-quality education in technical writing. A recap from a…
Text by Maria de la Serna Lopez
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intelligent information

Ten questions about iiRDS

Two founding members of the iiRDS Consortium explain the importance and potential of iiRDS and its integration at Endress+Hauser. An interview with Thomas Ziesing from Endress+Hauser and iiRDS…
Text by Ulrike Parson, Thomas Ziesing
translation and localization

Building in localization from the start

If left until the end of the content creation process, localization faces issues that can compromise translation quality. A shift to the left provides a solution.
Text by Ramona Wühle
user experience

Turning pain points into opportunities

Has your company faced unhappy users? Seize the moment and turn the customer escalation into a winning documentation strategy.
Text by Caley Burton
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team management

Personal branding for technical communicators

Creating and maintaining a strong brand helps you to take control over how you are perceived as a professional tech writer and expand your network.
Text by Van Mansom Kees
technical writing

What’s your content really worth?

Measuring and demonstrating the impact and performance of your technical content
Text by Joe Gelb, Rita Khait
technical writing

From novice to master

We all strive to become better – or perhaps, THE best – in our field, ideally without too much effort. Here is a guide to stimulating our brains, or those of our users, to reach higher levels.
Text by Dimiter Simov
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technical writing

New wine, old wineskins, and content management

Where old content meets new technology, things are bound to get messy. But you don’t have to start from scratch. Here is a deep dive into content goals and the efforts required to reach them.
Text by Alex Masycheff
user experience

Cognitive biases in technical communication

Cognitive biases play a significant role in the use of instruction manuals. They influence the way users absorb, interpret and apply information.
Text by Quan Zhou
 

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Number of articles in this category: 735