Thriving is the word that best describes the state of the technical communication market in India today. In the past two decades, it has moved from being a little known discipline to an indispensable skill in many industries. Having said that, it is important to stress that technical communication has been around in India for a few decades, especially in domains such as heavy engineering, defense, and healthcare.
Technical communication gained formal recognition as a profession with the opening up of India’s economy in the 1990s and first made its influence felt in the information technology sector. Multi-national companies (MNCs), who set up operations in India, had established technical writing departments back home and felt the need for technical writing teams that would be co-located with their Indian engineering teams.
While there were few formally trained technical writers, there was an abundance of people who were both fluent in English and technically skilled. The companies leveraged this workforce to setup their technical writing teams and used exhaustive internal training and mentoring to impart the necessary documentation skills. In the early days, these teams essentially handled maintenance of documentation, mirroring the nature of the outsourced technical projects. As the operations ...
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