User Experience

Ensuring brand integrity with terminology management
user experience

Ensuring brand integrity with terminology management

Successful businesses provide useful products or services – but useful products or services alone do not guarantee a successful business. Building a brand that consistently engages customers through…
Text by Emmanuel Margetic
Cultural dimensions of software Help usage
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Cultural dimensions of software Help usage

While nobody doubts that computer literacy, experience and education play an important role in user behavior, the impact of age, gender and culture is less obvious. Cow TC recently conducted a study…
Text by Leah Guren
A global look at cloud computing
user experience

A global look at cloud computing

We have seen revolutionary computing technologies come about roughly once each decade in the modern era of computing since around 1945, when computing came to mean computations performed by a machine,…
Text by David C. Wyld
Using social media in technical communication
user experience

Using social media in technical communication

In our daily activities, we see an increase of information exchange, both in our personal and professional lives. Social media like forums, blogs and wikis have a great impact on the user, turning him…
Text by Ramesh Ramamurthy
Improving documentation through controlled language and terminology
user experience

Improving software usability through embedded user assistance

Integrating user assistance into the software interface is one of the best ways to increase the usability of your software application and thus make your customers more satisfied and successful.…
Text by Nicoletta A. Bleiel
 

Number of articles in this category: 77